Vouchship verifies every COD order with your customer on WhatsApp before you ship. One tap: confirm, cancel, or pay online.
Vouchship sends one WhatsApp message from your business number, with the order details and amount. Nothing changes for prepaid orders.
One tap: confirm, cancel, or pay online. No reply within 24 hours is an answer too, and the order stays held.
Every order is tagged in Shopify. Your team ships only the orders stamped:
No reply within 24 hours? The order is tagged VS-Unverified and held. You decide before the courier does.
A customer who cancels on WhatsApp costs you nothing. The same cancellation at the doorstep costs ₹200 and two weeks of a parcel in transit.
If the number is not on WhatsApp, the order is tagged VS-Unreachable, so you know before you print the label, not after the parcel comes back.
The same message carries a payment link. Some customers simply pay, and a paid order never becomes an RTO.
Priced by COD volume, nothing else. No per-message charges from us, ever.
Never. Vouchship works after the order is placed. Your checkout, theme, and payment flow stay exactly as they are.
Yours. Vouchship connects your own WhatsApp Business number, so customers see your store's name, not ours.
You do, directly: a few paise per message at Meta's standard India rates. Vouchship adds no per-message charge on top.
The message can’t be delivered, so the order is flagged for a manual check. In practice these are often mistyped or fake numbers, exactly the orders you want to look at before shipping.
About 5 minutes. Install from the Shopify App Store, connect your WhatsApp Business number, and approve the message template.
It is encrypted in transit and at rest, used only to confirm orders, and deleted when you uninstall. The full details are in our privacy policy.
Yes. Vouchship works with any Shopify store in a COD-heavy market: India, the Gulf, Southeast Asia and beyond. Messages go out in your language from your number. Pricing is in rupees today; dollar plans arrive with our global launch.